31% of businesses have fully automated at least one function within their organisation (McKinsey).
Are you in that group? Or still weighing the options?
Discover why automation is a powerful advantage for your business. Imagine letting AI handle routine tasks, freeing your people to focus on work that moves things forward.
Because when people and technology work hand in hand, everyone benefits. And it doesn’t have to be complicated.
Automation frees teams for bigger thinking
Your operations rely on people making informed decisions, not chasing paperwork. Automation steps in for the routine stuff — data entry, form-filling, repetitive work — so teams can focus on higher-value tasks. Over 90% of IT professionals say process automation frees employees for more complex projects (Camunda).
You’re getting lean without replacing your people. Rather, you’re freeing them for the work that truly accelerates progress. AI and automation handle donkey work. Your teams stay in control of strategy, compliance and customer relationships.
Happier teams, greater impact
Employees bogged down by manual tasks often feel drained. When you remove that burden, morale spikes. 88% of employees using automation tools report higher job satisfaction, and 84% feel more positive about their organisation (Salesforce).
That uptick in motivation has real effects: fewer process bottlenecks, stronger collaboration and faster service delivery. With teams engaged and empowered, your business gains agility. You stay on top of regulatory demands, keep costs in check and unlock sustainable growth — all without losing the human touch.
Case studies where humans and tech delivered real ROI
Co-op Legal Services
Co-op Legal Services handles over £1.3 billion in Estates each year. That means volumes of paperwork from multiple offices, spread across Manchester, Bristol, Stratford-upon-Avon, Sheffield and London.
They needed a faster, safer way to handle daily mail, which was piling up and delaying responses.
We worked with them to replace manual sorting with a digital mailroom. Documents now get scanned, indexed and sent straight to the right person. Urgent papers no longer sit in a pile and there’s a clear audit trail for compliance.
What changed for Co-op Legal Services?
- Staff waste less time shuffling paper and more time helping clients.
- Urgent or high-value documents get seen first.
- Everything is easier to track. This boosts security and speeds up case progress.
- Freed-up space: with fewer paper stacks, they repurposed the old mailroom.
Teams love it. Clients feel the difference. Embrace Digital’sThe solution lifted the burden of manual mail-handling. Now Co-op Legal Services focuses on what matters most: serving people and delivering results.
Devro
Devro is a global supplier of collagen casings for food, employing over 2,000 people and processing 50,000 invoices annually.
Manual, inconsistent invoice handling was causing delays, limited visibility and high intervention from the Accounts Payable team.
By creating Shared Service Centres (SSC) in Scotland and Czech Republic Devro aimed to streamline operations and unify AP processes across multiple sites and time zones.
Embrace Digital introduced Tungsten AP Agility, an automated tool that:
- digitises invoices (PDF and paper)
- extracts and matches data
- routes exceptions through a compliant approval workflow
This eradicated repetitive data entry, provided a central point of control, and integrated seamlessly with Devro’s JD Edwards system.
Today, Devro benefits from:
- real-time reporting
- stronger compliance
- faster processing
- cost savings
- increased efficiency
Detailed dashboards and KPIs highlight bottlenecks, making continuous improvement possible. With AP consolidated under one standardised solution, Devro now has the global visibility and agility it needed.
Build a balanced workforce
Automation frees your people to work smarter. That’s the sweet spot: human expertise plus technology. By blending AI’s efficiency with real human judgment, your entire operation grows more resilient.
Offer clear goals, proper training and user-friendly tools to support adoption. This helps teams feel confident and engaged when adopting new systems. Combine human insight with automation to stay agile, meet regulatory needs and keep profitability on track. It’s how you harness the best of both worlds.
What tools should you implement?
It’s the question everyone asks. But it’s like deciding what furniture your house needs without ever seeing the space. Finding the right automation tools is a process.
We wrote about this in a recent blog, but here’s the short version:
- Pinpoint the repetitive tasks you want to remove from your teams.
- Understand each step and where bottlenecks occur
- Research tools that fit your needs and budget
- Involve the people who’ll use it. Get their buy-in
- Aim for a smooth, low-risk rollout
Sounds like a lot of steps, but with the right support, it isn’t. And once you see how it streamlines daily work, you’ll know it was worth it.
People first, tech as a boost
AI and automation are tools for progress. They remove tedious tasks and let your staff shine where it counts.
Embrace these technologies with care. Keep people at the centre of strategic and creative thinking.
With the right plan, you’ll build a motivated workforce, stay compliant and deliver better service.
If you want to explore automation further, get in touch with Embrace.